These programs combine research with real-world insights from healthcare administrators and facilities experts. Courses are developed by faculty members from Cornell’s College of Human Ecology as well as its Sloan Program in Health Administration, a prestigious graduate program that has been educating the next generation of health-management leaders for more than 50 years. Professional programmes are designed for clinicians, healthcare administrators, or others embarking on a healthcare-management career, and provide essential skills for meeting system-design, cost, and patient-centered goals. . Start advancing your career today!

Available Courses

SLN562Basic Tools for Facility Planning

The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients, families, visitors, nurses, physicians, and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. This course introduces the must-know concepts and related terminology of healthcare facility planning.

Full Description

The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients, families, visitors, nurses, physicians, and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. To achieve the best outcomes, it is important to involve a variety of stakeholders. An informed group can help to ensure a more efficient working process with architects and engineers, and can contribute to stronger, more broadly-based and more cost-effective decisions.

This course—the fifth in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation"—introduces the must-know concepts and related terminology of healthcare facility planning. The course touches on those aspects of capital improvement projects that a manager or stakeholder might encounter in a healthcare setting, including working from a budget to estimate potential sizing of facilities, estimating costs, and recognizing key features of architectural and engineering drawings. At the conclusion of the course, you will be a more intelligent consumer of information and a more effective participant in the healthcare facility planning and design process.

Who Should Take This Course?

This course will be beneficial to current or prospective hospital board members, physicians, medical directors, hospital and healthcare executives, nurse managers, and others healthcare mangers and leaders expecting to play crucial roles in a facility-planning project.

Certificate Information

This course can be applied toward the following certificate:

  • Healthcare Facilities Design: Strategy and Innovation

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules:

  • The Facility Planning & Design Process and Estimating Facility Space
    • Overview of Planning/Design Process and Space Programming
    • Introduction to Cost Estimation
  • The Design Phase
    • An Introduction to the Design Phase
    • Design Drawings
    • Construction Drawings
    • The Drawing Package
  • Keeping On Top of Trends and Issues
    • Planning Issues & Approaches to Working with the Professional Team
    • A Look at Innovations & Trends

Benefits to the Learner

After completing this course participants will be able to:

  • Participate constructively in a facility planning project by being conversant in the basic planning and design process.
  • Use practical, hands-on skills for reading symbols, measuring dimensions and interpreting plans and blueprints.
  • Develop early conceptual-level cost estimates and estimates on the amount of space that could potentially be built with a given budget.
  • Make more informed recommendations and feedback regarding building and renovation projects.

Authoring Faculty

Brooke Hollis

Sponsoring School

Cornell University’s College of Human Ecology

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

SLN561Planning and Designing a Healing Environment

How can you be sure that capital improvement projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked?

Full Description

Nearly every major regional healthcare facility in the United States is in the midst of or planning a capital improvement project. How can you be sure that such projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked?

This course—the fourth in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation"—explores the use of Evidence-Based Design (EBD) to guide the planning, design and management of healthcare facilities and systems. After this course you will be a more intelligent and discerning consumers of research evidence and related information, and be more a productive participant in the planning and design process. You’ll learn the key steps in the planning and design process with a focus on how the facility affects quality of care and the experience of patients and care-giving staff. Case studies illustrate design approaches that lend themselves to patient-centered care and that lead to greater operational efficiency and effectiveness. A course project provides students with the opportunity to apply what they’re learning to the creation of an outline of a facility plan for their own organization.

Who Should Take This Course?

This course is intended for those involved in the conceptual planning of capital improvement projects in the healthcare environment, including hospital administrators, chiefs of medicine, chiefs of nursing, architects and facilities planners.

Certificate Information

This course can be applied toward the following certificate:

  • Healthcare Facilities Design: Strategy and Innovation

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course contains the following modules:

  • The Role of Evidence in Planning & Design
    • Types of Evidence Used in the Planning & Design Process
    • Strategic Facility Plan
  • Evidence-Based Design
    • The Evidence in Evidence-Based Design
    • Specific Issues & Evidence-Based Design
    • Interpreting the Evidence
  • Implementing EBD
    • What to Study: Generating Testable Hypothesis
    • Recommending Design Solutions

Benefits to the Learner

After completing this course participants will be able to:

  • Apply some of the key evidence pertaining to major issues in healthcare today.
  • Participate in planning and design projects effectively as an informed consumer.
  • Ask informed questions as a participant in these projects, leading the team to make better decisions.
  • Recommend ways to use scarce resources available for renovation and design projects to the best advantage.

Authoring Faculty

Franklin Becker, PhD

Sponsoring School

Cornell University’s College of Human Ecology

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

SLN563Practice-Based Research

When a healthcare organization is potentially committing millions of dollars to a capital improvement project, it’s critical to ensure that the design conforms to best practices and is likely to achieve the intended results. This course lays out a practical approach to conducting small-scale, relatively rapid empirical research studies targeting a specific project, in contrast to relying exclusively on the published EBD research literature.

Full Description

When a healthcare organization is potentially committing millions of dollars to a capital improvement project, it’s critical to ensure that the design conforms to best practices and is likely to achieve the intended results. It’s equally important to be able to measure the effect of the new facility according to specific metrics to ensure those results are being achieved. But reviewing the published Evidence-Based Design (EBD) literature for every issue or design decision may not be the best use of your time.

The final course in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation," offers practical advice and guidance about how project participants can conduct their own research on a timeline and budget appropriate to a project schedule. It lays out a practical approach to conducting small-scale, relatively rapid empirical research studies targeting a specific project, in contrast to relying exclusively on the published EBD research literature.

This course is particularly relevant because most hospitals and healthcare facilities have a major design project underway, or are about to begin one. The various stakeholders in the planning and design process must understand evidence-based design and how they can conduct practice-based research that complements the published EBD research literature and provides insights and evidence for their own specific project.

Who Should Take This Course?

This course is of benefit to hospital administrators and leaders (committee members, chiefs of medicine, directors of nursing, etc.), as well as to architects, engineers and others, involved in the design of hospitals and healthcare facilities. This course will give practitioners the tools they need to become more intelligent consumers of EBD research. They will also be able to conduct targeted, project-based studies.

Certificate Information

This course can be applied toward the following certificate:

  • Healthcare Facilities Design: Strategy and Innovation

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules:

  • Introduction to Practice-Based Research
    • What is Practice-Based Research?
    • Working with Organizations & Resources
  • Designing the Practice-Based Research Project
    • Asking the Right Questions
    • Research Design
    • Data Collection Methods
  • Analyzing, Interpreting & Disseminating the Research
    • Data Analysis
    • Interpreting & Disseminating the Research

Benefits to the Learner

After completing this course participants will be able to:

  • Identify specific design features—both in existing environments and those being proposed for a new project—for which there is a strong rationale for doing some short-term, project-specific empirical research.
  • Formulate testable hypotheses that link design features to desirable outcomes and benefits.
  • Conduct relatively quick and inexpensive on-site research studies.
  • Better understand and interpret published research findings.

Authoring Faculty

Franklin Becker, PhD

Sponsoring School

Cornell University’s College of Human Ecology

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

SLN553Revising & Implementing Your Strategic Plan

Many medical groups develop strategic plans that are never fully implemented or woven into the fabric of the organization’s mission, vision and operating plans. This course outlines how to plan and conduct a strategic retreat designed to identify the goals critical to your organization’s growth and to construct and implement a plan for achieving them.

Full Description

Description

Many medical groups develop strategic plans that are never fully implemented or woven into the fabric of the organization’s mission, vision and operating plans. Other medical groups develop plans without articulating how their achievement will strengthen the organization, who is responsible for implementing them, or how progress will be monitored, measured and reported.

This course—the third in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation"—outlines how to plan and conduct a strategic retreat designed to identify the goals critical to your organization’s growth and to construct and implement a plan for achieving them. Learn how to gain the buy-in of important stakeholders and decision makers; explore how the internal and external environments affect strategic plans; and develop the skills to evaluate and refine them continuously based on changes to these environments, to ensure their success.

Who Should Take This Course?

This course is intended for those currently working in a supervisory or managerial capacity in the healthcare industry, as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. High-level healthcare administrators, non-physician executives, physician executives and chief medical officers will find this course appropriate to their needs.

Certificate Information

This course can be applied toward the following certificates:

  • Healthcare Facilities Design: Strategy and Innovation
  • Executive Leadership for Healthcare Professionals

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content.

This course includes the following modules:

  • Planning a Retreat
    • Identifying and Involving Stakeholders
    • Planning to Plan
  • Conducting a Retreat
    • At the Retreat
    • Better Goals and Action Plans
  • Monitoring and Refining Your Plan
    • Establishing a Framework for Success
    • Measuring and Communicating Progress
    • Correcting Course

Benefits to the Learner

Learners who complete this course will be able to:

  • Develop goals and objectives related to a strategic initiative and an action to realize them.
  • Involve stakeholders in planning and implementing strategic plans.
  • Monitor progress and refine the strategic plan based on results.

Authoring Faculty

Nick A. Fabrizio, PhD

Sponsoring School

Cornell University’s College of Human Ecology

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

HAME509HCRisk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions

For the non-financial manager, this course serves to answer the important question: how is risk factored into capital budgeting decisions?

Full Description

Managers, directors and administrators in today’s healthcare environment must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides non-financial management and staff with an understanding of the key factors that enter into capital budgeting decisions so they are better able to engage in meaningful dialogue with the healthcare facility’s finance team. Discover how the risk-return relationship is measured and incorporated into capital-budgeting decisions. Explain why risk is a critical component of the capital-budgeting decision and what its impact is on the ultimate value of the investment under consideration.

Who Should Take This Course?

This course is designed for non-financial managers who are responsible for making integrated financial decisions and need to be able to understand the interrelationship of risk and return in making capital budgeting decisions

Certificate Information

This course can be applied toward the following certificate:

  • Executive Leadership for Healthcare Professionals

Course Format

eCornell takes a problem-based approach to learning, and our courses are built around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content. This course contains the following modules:

  • Considering Investment Risk
    • Investors and Risk
    • Quantifying Risk and Return
    • Two Kinds of Risk: Systematic & Unsystematic Risk
  • How Firms Factor Risk into Capital Budgeting Decisions
    • Systematic Risk
    • Capital Asset Pricing Model
    • Risk & Capital Budgeting Decisions

Benefits to the Learner

After completing this course, participants will be able to:

  • Explain how risk enters into the capital budgeting decision and the impact it will have on the ultimate value of the investment under consideration.
  • Interpret what you read in the Wall Street Journal.

Authoring Faculty

Steven Carvell, PhD, Associate Professor and Associate Dean for Academic Affairs
Scott Gibson, PhD, Assistant Professor

Sponsoring School

Cornell University’s School of Hotel Administration

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

SLN552Strategic Planning for Healthcare Organizations

Effective strategic planning requires healthcare managers to shift their perspective from being part of a service organization to being part of a business. Learn to evaluate the overall health of the organization and make long-term plans for its survival.

Full Description

Healthcare organizations and the professionals who run them often approach the task of management much as a service provider approaches a patient: quickly identifying the symptoms or problems, making a diagnosis or analysis, and developing a treatment plan or solution. While this technique may work when making decisions about day-to-day operations, it is often inadequate to the task of evaluating the overall health of the organization and making long-term plans for its survival. Effective strategic planning requires healthcare managers to shift their perspective from being part of a service organization to being part of a business.

This course—the second in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation"—introduces students to a strategic planning process tailored to the specific needs and concerns of healthcare organizations. Participants learn how to gauge their organization’s readiness to undertake a strategic planning process; how to develop strategies specific to their organization’s core mission, vision and values; and how to involve both internal and external stakeholders in the planning process. Participant will also learn how to use a variety of tools and techniques to collect and analyze data and identify areas in need of improvement.

Who Should Take This Course?

This course is intended for those currently working in a managerial capacity in the healthcare industry as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. High-level healthcare administrators, non-physician executives, physician executives, and chief medical officers will find this course appropriate to their needs.

Certificate Information

This course can be applied toward the following certificates:

  • Healthcare Facilities Design: Strategy and Innovation
  • Executive Leadership for Healthcare Professionals

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following modules:

  • Strategic Planning and Visioning
  • Dynamics and Benefits of Strategic Planning
  • Gauging Your Readiness
  • Strategic Visioning
  • Performing and Organizational Check-Up
  • Assessing the Organization: Porter’s 5 Forces
  • Assessing the Organization: The BCG Matrix
  • Finding the Gaps
  • Making a Diagnosis

Benefits to the Learner

After completing this course participants will be able to:

  • Create a strategic vision for their organization.
  • Collect and analyze data to inform their strategic planning process.
  • Identify areas for improvement and potential growth.

Authoring Faculty

Nick A. Fabrizio, PhD

Sponsoring School

Cornell University’s College of Human Ecology

Total Learning Time

Approximately 6 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

SLN551Transformational Excellence: Change Leadership in Healthcare

To be competitive, reduce risk and meet patients’ needs, hospitals and healthcare organizations must transform the way they deliver services and manage change. Identifying areas at risk and in need of improvement is the first step toward making healthcare organizations operate more efficiently and safely.

Full Description

This course—the first in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation"—outlines important problems facing the healthcare industry, citing them as reasons for enacting transformational change. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization.

Who Should Take This Course?

This course is intended for those currently working in a supervisory or managerial capacity in the healthcare industry, as well as those who want to move from positions in general administration to positions in healthcare leadership and administration. The course is also appropriate for professionals with a background in business and management who are new to the healthcare setting. Administrative directors, department heads, program directors, project leaders of key initiatives, clinical directors, and chiefs of staff and service will find this course appropriate to their needs.

Certificate Information

This course can be applied toward the following certificate:

  • Healthcare Facilities Design: Strategy and Innovation

Course Format

eCornell takes a problem-based approach to learning, building courses around authentic case studies and scenarios. All courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades course projects, and is available to answer specific questions about the course content. This course includes the following module:

  • Transforming the Organization
  • The Need for Change
  • The Goals for Change

Benefits to the Learner

After completing this course participants will be able to:

  • Describe key areas in the U.S. healthcare system in need of improvement.
  • Define transformational excellence and how it relates to a systems approach to change.
  • Discuss the role of leadership in implementing change in healthcare organizations.
  • Outline strategies for involving stakeholders in the change process and communication progress.
  • Identify at least one change to work on in their own organization, and begin to develop a strategy for doing so.

Authoring Faculty

Nick A. Fabrizio, PhD

Sponsoring School

Cornell University’s College of Human Ecology

Total Learning Time

Approximately 3 1/2 hours over a period of 2 weeks

Course Schedule

Course Start Date Registration Deadline

Available Certificates

SLNC02Executive Leadership for Healthcare Professionals

Healthcare administrators, physicians and medical professionals focus their abilities on managing and providing care for people, often leaving little time for the development of leadership skills and strategy. If leadership is your goal, the Certificate in Healthcare Leadership from Cornell University will set you apart from your peers. This 5-course online program will develop the refined set of management skills that healthcare leaders need to succeed today’s business climate, manage regulatory and business challenges, and positively impact the bottom line in your organization.

CORE COURSES
HAME509HC Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions
LSM506 Executive Decision Making
LSM507 Leading Through Creativity
SLN552 Strategic Planning for Healthcare Organizations
SLN553 Revising & Implementing Your Strategic Plan

SLNC01Healthcare Facilities Planning and Design

This 6-course online certificate program in facility design from Cornell University’s College of Human Ecology will give you the strategies and knowledge you need to implement transformational change within any healthcare organization, making it more efficient, safe and patient-centered.

CORE COURSES
SLN551 Transformational Excellence: Change Leadership in Healthcare
SLN552 Strategic Planning for Healthcare Organizations
SLN553 Revising & Implementing Your Strategic Plan
SLN562 Basic Tools for Facility Planning
SLN563 Practice-Based Research
ELECTIVES
CEPL551 Introduction to Project Leadership
SLN561 Planning and Designing a Healing Environment

SLNMC01Master Certificate in Healthcare Leadership

This 11-course comprehensive online certificate program in healthcare leadership from Cornell University’s College of Human Ecology will give you the specific strategies, tools, and knowledge required to lead a healthcare facility today

CORE COURSES
HAME511 Managing Strategic Change
ILRSM517 The Coaching Mindset for Engaging and Developing Others
ILRSM518 The Coaching Process for Engaging and Developing Others
LSM506 Executive Decision Making
SLN551 Transformational Excellence: Change Leadership in Healthcare
SLN552 Strategic Planning for Healthcare Organizations
SLN553 Revising & Implementing Your Strategic Plan
ELECTIVES
HAME509HC Risk and Return: How to Identify, Measure, and Incorporate Into Capital Budgeting Decisions
HAME510 Raising Capital: The Process, the Players, and Strategic Considerations
ILRHR505 Organizational Culture and Work/Life Balance
ILRHR506 Communicating and Coaching and Counseling for Improved Performance
ILRMD509 The Impact of Personality Styles on Communication
ILRMD510 Managing Communication Challenges
ILRSM509 Developing an Agenda for Change
ILRSM510 Mapping the Political Terrain of Allies and Resistors
ILRSM511 Negotiating Support and Buy-In for Your Agenda
ILRSM512 Mobilizing the Coalition for Action
SLN561 Planning and Designing a Healing Environment
SLN562 Basic Tools for Facility Planning